A New Office to Help New Jersey Taxpayers with Sales & Income Tax Issues

Are you a New Jersey Taxpayer suffering or about to suffer an undue hardship as a result of the New Jersey Division of Taxation?

There is now help.

In 2011, New Jersey State Treasurer Andrew Sidamon-Eristoff created the Office of the Taxpayer Advocate (“OTA”) within the Treasury Department’s Division of Taxation.  Sheri Silverstein, a tax attorney whom worked in the Division of Taxation for 24 years was named the advocate.

Similar to the Federal Taxpayer Advocate, the OTA provides an avenue of independent review for taxpayers with state tax problems.

The goals of the OTA are as follows:

  • To provide assistance to taxpayer’s with tax problems which they are unable to resolve through the normal tax administrative channels.
  • To identify & propose solutions to systematic problems or processes, and procedures that affect taxpayers.
  • To assist taxpayers suffering, or about to suffer, an undue hardship as a result of the Division’s actions.
  • To ensure that New Jersey Taxpayer’s Bill of Rights is followed.

Currently, the OTA is limited to gross income and sales and use tax issues.

If you meet the above criteria, you should complete and submit Request for Assistance from the Office of the Taxpayer Advocate, (Form NJ-OTA-911), and mail or fax it to:

State of New Jersey Division of Taxation
Office of the Taxpayer Advocate (OTA)
P.O. Box 240
Trenton, NJ 08695-0240
Fax: (609) 984-5147

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